Opinion of Carrolls Towing, Inc.
For those in Lafayette, LA, needing reliable towing services, Carrolls Towing, Inc. stands out as a solid choice. Located at 601 Crestlawn Dr, Lafayette, LA 70503, and reachable at (337) 237-7639, the company has earned a 4-star rating from customers. Their website, https://carrollstowing.com/, provides clear details on services, making it easy to assess options for vehicle recovery or transport. What sets them apart is their consistent professionalism and quick response times, which are crucial in urgent situations. Whether dealing with a breakdown or an accident, their team handles the process efficiently, ensuring minimal stress for clients.
Information about Carrolls Towing, Inc.
601 Crestlawn Dr, Lafayette, LA 70503
(337) 237-7639
- /7 Emergency Service: Carrolls Towing, Inc. provides round-the-clock assistance, ensuring help is available whenever you need it, day or night, across Louisiana.
- Professional Fleet: Their modern, well-maintained tow trucks are equipped to handle a wide variety of vehicles, from compact cars to heavy-duty trucks, safely and efficiently.
- Experienced Team: The drivers and dispatchers are highly trained and knowledgeable about Louisiana's roadways, ensuring a quick and professional response to any situation.
- Customer-Focused Approach: The team prioritizes clear communication and empathy, keeping you informed throughout the process and making a stressful situation more manageable.
- Comprehensive Solutions: Beyond standard towing, they offer essential services like jump-starts, tire changes, lockouts, and fuel delivery, providing valuable roadside peace of mind.
- Licensed and Insured: Operating with full licensing and insurance, Carrolls Towing, Inc. offers reliable and secure service, giving customers confidence in their professionalism.
- Local Louisiana Expertise: Their deep familiarity with local routes and traffic patterns allows for efficient navigation and faster arrival times throughout the service area.
- Fair and Transparent Pricing: Customers can expect honest estimates and competitive rates for their towing and roadside assistance needs, with no hidden fees.
Kevin Pyle
a year ago Just want to thank Carroll’s Towing and the expertise of Mike Hargrave getting my car 2023 BMW off a curb with a two foot drop on drivers side front. He took control of that truck and knew exactly and precisely how to operate it getting me back on the road quickly and with no scratch anywhere! Thank U Mike H! Kevin F Pyle Lafayette, LA
Catherine Warfield
8 months ago Mike is the BEST. He really helped me out in a jam. I can’t tell what a feeling it is when you finally can relax. Mike gave me that feeling. Thank you so much, Mike!! The other company I called didn’t seem the least bit interested in helping.
Lyndsy
2 years ago My car died on me at 10:30 PM yesterday off East Broussard Rd. When my battery jump starter did not restart my car, I suspected that my alternator went out. I Googled the nearest towing service and called Carroll’s Towing. Mike answered, took my payment information over the phone, and came to the rescue. He was careful and efficient loading my car onto the truck, calm, kind, and professional. He also confirmed that the issue was my alternator. Mike then brought my friend and I to her car, which was near the repair shop (Express Oil Change on Johnston). I was very upset with the situation, but Mike made the experience a painless one. People like him are doing God’s work and he deserves all the recognition, thank you for everything Mike!
Maxine Noel
2 years ago I’ve had plenty of vehicle’s towed within this year alone and I have to say. Mike is by far one of the best I’ve seen to date. His level of professionalism is amazing. He knows his job well and takes pride in what he does. I’ve never seen such a clean skate onto the bed. The car was unharmed. And that is almost impossible to get when dealing with a broken ball joint an upper control arm.. I cannot express enough how satisfied we are with his work. But will say he is now in my speed dial. Thank you Carrols Towing, For having such amazing employees. Our Christmas is still looking good thankfully to Mike.
Tresha White
a year ago These guys are the best!! Customer service is “chef’s kiss!” This company will always be my first call whether it’s towing or roadside. They are fast and friendly! Both Mikes are great!
LittleCuddlefish
a year ago Broke down right in front of a busy 3 way light leading into the highway. Scared me to death, but once I was helped off the road I called these guys and they were super helpful! Very nice, and to the point. The driver was super chill and comfortable to be around. He spotted what was wrong with my car before we even got to the shop! The price was way better than I expected for how far odd my trusted mechanic was too.