Opinion of Family Auto & Quick Lube Services, Inc.
For reliable auto care in Lake Charles, Family Auto & Quick Lube Services, Inc. stands out as a practical choice. Located at 612 Bennett Rd, this shop handles everything from routine oil changes to more involved repairs, making it convenient for busy locals who need quick, efficient service without the hassle. With a solid 4.5-star rating from customers, it’s praised for honest work and fair pricing—qualities that matter when you’re trusting your vehicle to someone else. Whether it’s a quick lube stop or a full check-up, their team keeps things straightforward and dependable. Call (337) 477-5367 or visit their website for details.
Information about Family Auto & Quick Lube Services, Inc.
612 Bennett Rd, Lake Charles, LA 70607
(337) 477-5367
- Rapid Response Times: Their tow truck fleet is known for quick dispatch, ensuring help arrives promptly when you're stranded on Louisiana roads. This efficiency minimizes stress and gets you to safety faster.
- /7 Availability: They offer round-the-clock towing and roadside assistance, providing peace of mind day or night. This reliable service is crucial for unexpected breakdowns anywhere in the state.
- Professional and Courteous Staff: The team is trained to handle vehicles with care and treat customers with respect. Their friendly approach helps ease the anxiety of a stressful situation.
- Comprehensive Service Range: Beyond basic towing, they provide jump-starts, tire changes, and fuel delivery. This versatility makes them a one-stop solution for common roadside emergencies.
- Well-Maintained Equipment: Their tow trucks are regularly serviced and equipped to handle various vehicle types safely. Proper maintenance ensures your car is transported without additional damage.
- Transparent Pricing: They provide clear estimates upfront with no hidden fees, building trust from the first call. Honest billing is a key part of their customer-focused service.
- Local Expertise: Their knowledge of Louisiana's roads and traffic patterns allows for efficient routing and navigation. This local insight can significantly reduce response and transport times.
- Safe and Secure Handling: Technicians follow strict protocols to secure vehicles during loading and transit. This careful approach protects your vehicle throughout the entire towing process.
Matthew Deshotel
a month ago I dropped my truck off in the morning to replace my pcm, I was told they had to update their software, then their system crashed, after i called and talked to Mr Bo and the general manager, I was informed they had contacted multiple dealers in the area to come and set my pcm to the truck, not only did these guys stay an extra hour after closing to ensure i got my truck today , Bo DROVE MY TRUCK to my house to deliver it to me, I give this place 10/10 on customer service and satisfaction, and this business will be the only shop me and my family will be using. HIGHLY RECOMMEND!!!!
Jillian Thompson
4 months ago Cannot say enough good things about this place. They are trustworthy, reliable, thorough, and take excellent care of their customers. We will continue to use Family Auto and refer everyone to this company.
Jeff Hooper
4 months ago These guys really went out of their way to help us in an emergency, got repairs done very fast. Bo was especially helpful and accommodating.
Dylan Howeller
2 years ago Mike and his team were absolutely amazing and could not have taken better care of us. We were traveling without AC, he said to bring it in and they’d take a look. Less than an hour later, they had us on the road again, with a perfectly fixed AC. The customer service is absolutely wonderful and I could not recommend them more. Thank you so much!
Greg F
8 months ago Excellent shop for most repair needs. Stop in and see them.
John Schlag
a year ago Daniel is an awesome guy, and his crew works efficiently. My first experience was a great one and there will be many more to come.